The long wait is ridiculous here. Why would you book someone at 8:15am and still not see them by 9am? It makes no sense. This is bad front end management. Horrible actually! This is constant and happens all the time. The doctors are good but this is BS that we are forced to wait these ridiculous wait times. Gluttony and greed are the only causes of this. They're excuse is they get backed up. Why? Because they take too many patients at the same time.
Start taking care of your clients before you lose them.