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  • "What a Disgrace to the Service Industry" So I recently got married in Las Vegas and had a wonderful time. Ceremony at the Venetian, dinner for 32 people at a restaurant overlooking the fountains in Bellagio (Fantastic) and then tried to find a place to go for drinks after dinner. Caramel was suggested since it was nearby. What a mistake!!!! We strolled in around 9 PM and it was nearly empty although to sit at any of the empty tables, we would have had to order bottle service. We were told the tables were also reserved for 11:30 PM that night so we couldn't sit there unless we order bottled service and then would have to leave by 11:30. We were alright with that idea so sat down at one of the tables. All of a sudden, the server came up and said in a snarky voice "You can't sit there". This was the same guy that said we could sit there if we order bottle service and left by 11:30. Still, we decided to stay and did manage to find a table where some of us could sit and the rest were just standing. The service from there just kept getting worse. You better know what to order because if you are unsure and can't order immediately, the server will get upset and stick their nose up at you (with a little phhhh) no joke. I suppose she was in a hurry to serve the empty "reserved" tables around us. We also asked if they could play 1 song for a first dance (even offered $$ to play it) and were pretty much ignored and finally laughed at. We had a quick drink and wanted to get out so asked for the bill. Half an hour later it finally came (guess it would take that long since there were only 3 servers and there was now a huge crowd of 20 other people in the lounge) and we bolted out of this horrible place. For a group of more than 20 people, dressed to the nines after our wedding we were disgusted with how we were treated. We were ready to spend a lot of money and ended up taking our business elsewhere. Thanks for a wonderful memory on our special day. p.s. The "reserved" tables sat empty the entire time we were there (around 1 hour). Glad they didn't let us get the bottle service even though we were going to when we first arrived (at approx $400/bottle no less). p.p.s. I would have rated 0 stars, but it wasn't possible.
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