This used to be my favourite place to eat but now the service is at a snails pace and I find they push the bill on you before you are finished. I shouldn't be going across the parking lot to Tim's to pick up a donut and sandwich to feel full.
The last time I went they forgot about my friend and I TWICE, we never received our drinks from the get go (they weren't on the bill either, so I think they were never marked down) and food would be luke warm by the time we go it (cold tempura is depressing). I gave up and accepted when they asked if I was ready for my bill.
Used to eat here a lot, but now I don't think I'll be coming back. Service has gotten worse and worse each time I go. Shame, food is still great.