I ordered and received my food quickly, but the customer service wasn't good at all. "Lori" was rather rude and didn't have much of a personality, and just stared at me, waiting for me to talk. I got my food and the Mac n cheese was only half filled up which is ridiculous for the fact that I paid $8 for it. I didn't get the chips I asked for and noticed too late when I already got home. It seems panera bread is going downhill lately, every experience doesn't seem to be the best.