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  • Let me first say that I live fro-yo time and it's frozen yogurt! What I didn't love this visit was the girl behind the counter! She was rude and not customer friendly! Never offered us any sample cups, asked if we had a stamp card or even bothered to offer us any other products-water, soda, the freezer cups that were 50% off. I watched as 2 first time customers came in and had no idea what to do and all she said was "the cups are over there and serve yourself"...and again didn't offer them any samples or even come around from behind the counter to help! Now the couple who came in didn't speak English but she could have SHOWED them what to do! As a previous sales manager this is one of my pet peeves!! Your job is to help your customer if you work in any type of customer service! So let's hope this girl learns a little something before my next visit!
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