i started seeing a stylist there and and my experience was just "eh" at first. kind of dingy on the inside, and i was paying the price of a much more higher quality salon than what i was receiving but it's easy to get an appointment so i continued to go back.
third or fourth time with my stylist, i arrived 10 minutes early for my appointment.... but waited for 45 minutes until I was seated. i was already too polite already and was given a free wash and blow-dry but no discount and i wasn't even there to get anything but my extensions tightened.
last time (yesterday) i had made an appointment with extra time in case my hair took a while which it does. on my way over there, across town, ten minutes before the appointment, my stylist calls me and says she won't tighten my hair because it takes too long.
never, never, never again.