My husband got me a ped egg power cordless for Christmas, I have not used it but, was going to when I took it out of the package I noticed that the back of the package was open the ped egg was dirty and greasy which means it had been used, allowed to be turned in for a refund and put back on the shelf for resale. since it was a Christmas gift we no longer have the receipt but what I am stuck with is a disgusting oily greasy Christmas present from the nasty lady who used it on her disgusting feet and because customer service was not paying attention at Walmart was allowed to be returned & put back on the Shelf for resale. makes you wonder what else is allowed to be used and turned back in and resold to unsuspecting customers