Donuts and coffee. That's what they do. Shouldn't be that difficult, right? I guess it is, because over the last several months the drive thru got a simple, small black coffee wrong. A small black coffee. No cars behind or in front of me to confuse the staff. It's so bad that I normally just go inside to get coffee to make sure they give me the correct order. The three times I used the drive thru I was in a hurry and hoped for the best. I even had the employees repeat the order back to me. I made the mistake of driving to my destination without looking in the cup, so that's on me. I LOVE Dunkin coffee. Unfortunately this is the only one nearby. So I've learned that if I don't have time to go inside to get a coffee, I'm better off not having it at all.