Walking in, there is a distinct dairy smell but I'm pretty sure it was explainable since it is an ice cream place.
The staff was pretty friendly and the line was fairly short for an afternoon on a weekday.
It was definitely an experience seeing how the ice cream is made. The pricing was okay, it wasn't too bad. We were just a little confused when my friend and I ordered the same thing but got different pricings, but it's okay, it was probably a misunderstanding of some sort.
We got Tiramisu ice cream with kit kat toppings and it was delicious!
Definitely recommend trying this at least once just for experience!