To say this place is first class would be like saying flying Southwest Airlines sitting next to a toilet in the very last row is first class. I brought my cousin her boyfriend and myself in for an hour and a half appointment. I asked the gentleman who was going to rub my feet for a deeper pressure since I am very ticklish. He was not able to offer much more then a light stroke something of which my 2.5 year old daughter could accomplish. The highlight was when he continued getting softer and softer to a point where he was no longer even touching me. I looked up to see his head hunched over and was sound asleep! I kid you not !!!! While I am suppose to be relaxing this man has gone ahead and passed out! I then asked him if he was ok he woke up startled and continued to soft stroke my legs. I decided it was best to excuse my self and let the front desk know. I felt bad because he was probably overworked and underpaid but I also didn't want to sit there wasting my time Hoping it was going to get any better. I try to give people the benefit of he doubt and told the front desk that perhaps the man was not feeling well or was extremely tired. The manager stormed in the room and I guess fired him. I feel awful that he was fired but according to the manager he had had this situation happen before. The manager also never offered me another opportunity to come back because of the experience I had. I went ahead and suggested that he offer me a free massage next time and the man said "I'll think about it" on that note I said no need and left to sit in my car and wait for my cousin and her boyfriend to be done!!Either way I suggest finding another place to get your feet rubbed!!!!