I typically use the grooming service at this petsmart. I have gone to other groomers and have been disappointed in their services or how dirty everything was! I always get a good service at this Petsmart. I have a Shiba inu who can be difficult in grooming. He hates baths, other dogs and has a different attitude towards the world. Tonight Zoid helped me. They informed me that Benny had a "hard time" but didn't fault him and got everything done. I really appreciated Zoid's patience in dealing with my difficult Shiba.