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| - If you're thinking of getting a car wash here, DON'T. I've been here twice now and I didn't think it could get worse the second time. The first time, we paid for a $200 complete car detailing job that took more than the entire day. We dropped the car off at 10AM. Since this place closes at 6, we drove by in another car at 4:30PM to see that the car was parked in the garage with the doors open and no one working on it. We asked about when it would be finished, they said by closing at 6PM. When closing time rolled around, still nothing from this establishment. We came to get the car regardless and they were 'finishing up'. First, the detailing includes full vacuum and shampooing of the interior. What they did definitely not do that. The chairs still had dirt on them and the ceiling of the car was still dirty. The side panels weren't touched. The trunk still had dirt particles on it! There were still particles in the cracks that should have been picked up with a vacuum. Nope. They didn't touch the wheels. At all. When we pointed out the flaws, they said that was the best they could do because they were strapped on time and were already working overtime. Uh what? You had the car for 8 hours. How could that even happen? After a dispute with the manager, we were still fuming and the manager thought that a complimentary platinum car wash would help. Let me tell you. It didn't.
This second time with the complimentary, we thought maybe a second chance. Nope.
A platinum wash is supposed to include tire dressing, wax on the exterior, leather conditioning on the interior, etc... Tires were still dirty, no wax on the exterior, the second row of seats and truck didn't get vacuumed, no interior leather conditioning. Thanks, exactly what I was looking for. We figured it was weird that the car was ready after 15 minutes. Not even worth my time or money.
Go down the street and get the $3 automatic car wash. You'll get a better cleaning and feel satisfied with what you paid for. Do not recommend.
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