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  • When you're told upfront you have to wait one hour to get served, at least you have an expectation. If two hours elapsed and no meal arrives it becomes unreasonable. Watermark however takes disrespecting it's customers to a fine art by not even providing a time for the meal after two hours. We cancelled our orders, but that was the least disconcerting aspect of our evening's experience. It was the evident callous and egregious lack of an explanation on the part of the manager Julie. We even paid for a glass of wine that was ordered a half an hour ago that wasn't served. Unbelievable!
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