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  • Just went here today(April 28 2017) after work with my boyfriend. We ordered oysters and lobster roll. And when we ordered we show the waitress the 10%off coupon which they offer on Yalp. The waitress agreed to honour the deal. After they brought the stuff we ordered, they did not bring the ketchup and the napkins. We wait more then five minutes to get both. We were not happy but fine cause we understand it's Friday night(busy night). However, when we wanted to get the bill. The waitress brought us the bill without 10% off. We reminded her about it. Then she went to ask the manger, the response she brought back was the coupon is no longer valid, the manager has already moved the coupon. We were surprised. Then the waitress said just check on your phone to see the coupon is still there or no. I checked my phone. And it showed the coupon is still valid. So I showed it to her, the waitress said I need to show this to my manager. Then she just took my phone and walked away without asking my permission. What kinda of attitude and behaviour is that? She forced me to be like a police chasing a thief. I had to chase her in the restaurant to get my phone back on my hand! And I even told the manager about it, the waitress just try to be naive and said I thought you said I can take your phone. What a worse dinner ever! Even though the manager agreed to give us 10% off. We feel really disappointed about this place. I mean I do not really care about that 10% off coupon but if it shows it's valid then you should take it. Instead of have those dramas! If you as a manger forget to take the offer down then you have no excuse! It's your responsibility to check it not me! You are in the food service industry, those type of service and the way you train your staff is not really professional at all! We will never go here again!!
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