I ordered for pickup over the phone, mirchi and papadum. They said 15 minutes, cool.
Got there 15-20 minutes later and waited in the restaurant for another half hour. I asked if it would be ready soon. "Soon, soon. 5 more minutes." After another 15 minutes I wanted to walk out, they already had my money.
They handed me the mirchi. I said "I ordered papadum too." "Oh...5 more minutes please." 15 MORE minutes and I was on my way. Over an hour's wait for two snacks. It was good, but not so good that I'd ever wait like that again.