These people at the store are a bunching of liars and thieves. Especially Julieta Santillan. I went to her like 10 times with a problem with being drastically overcharged on my bill. Months later when I approached her again she assured me managers would get back with me the next day. They didn't. Now I call her again today (and keep in mind this problems was promised to be rectified months ago) and she's making excuses and hung up the phone on me. Go to a different wireless company. The make an offer for you to sign a new contract and ALWAYS LIE because the price is always more than what you originally agree on. Then later on no matter what the truth is they just make up excuses and never get things taken care of. These people are unethical garbage!!!!