I was introduced to Kiehl's by a friend, and the products are really excellent. I love the creme de corps and midnight recovery serum. You can find Kiehl's at Holt Renfrew and The Bay, but I prefer to come here because they have occasional specials (Friends & Family Sale, once a year, for 20% off everything) and the customer service is excellent. The last couple times I shopped here, it was the same guy helping me -- I don't know his name but he has impeccably groomed eye brows and really knows the products well. He is not pushy and always gives you loads of samples -- a great way to try new products and so handy for travel.