Best customer care I have received in a long time! Dr. Hollenbach along with the assistants are very thorough with the exams. Even had my eyes checked twice by Dr. Hollenbach as she was suspicious of an abnormality. Thanks to her, if it is Glaucoma, it has been found at its earliest stages. My previous optometrist just wanted to get me out the door and buy some glasses. Guess that's the difference between going to a national chain and a private clinic. They also have gone above and beyond to make sure I am happy with my experience. They were very patient with me when I was having a very hard time finding the perfect frames. Thanks to their help and many suggestions I found them! Unfortunately when I got my lenses, the left side was defective. They ordered new ones at no charge, yet, those too were defective. So Eric stepped up to the plate and ordered an entirely new set of lenses through a different manufacturer to make sure I do not experience any quality issues. Due to this excellent customer service, they have now gained a lifetime customer! Thank you for truly caring for your customers and patients.