I was very disappointed in Holler & Dash service today. I ordered a grit bowl at 11:58 am, over 20 minutes in waiting for my order, I approached an employee regarding my order. Around, 12:30 pm, I received my grit bowl in a small styrofoam container. I'm not sure why the employee placed hot grits in a styrofoam container because the grits leaked through the container. Typically, the grit bowl is packaged in a large plastic microwave safe plate with a cover; however, today in came in the same packaging as a biscuit sandwich. I've received subpar service today. I couldn't enjoy my meal with half of the grits leaking out of the soggy container. I did not receive an apology or explanation for waiting 30 minutes for a grit bowl. I'm not sure if the supervisor took the day off but there was clearly no order in the kitchen today.