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  • Update 3/11/18 : Another visit , same TRASH service . Online order says it will be ready at 10:43am , part of my order was on time , the other part was not ready until 11:15am .. How am I supposed to eat a partially cold order ?! Your service sucks . I've visited this location several times over the last 4 years, usually have pretty standard service . Today , our server was amazing (I always forget his name) and the food was great ! We got our receipt and went to pay . Jen (older Asian lady) checked us out and continued to say my card was declined . LOUDLY . My card has never declined and never would . I insisted she try again and she called another server over to help her . The other server stated the machine often gives issues when cards have chips - which this particular card does not . The second server showed Jen how to properly use the machine and she continues to express how it's my card and "IT'S DECLINED" . The machine cooperates and she gives me a receipt . No apology , no nothing . I will never return to this location or any IHOP if you cannot simply process a card transaction . Shame on you .
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