WORST EXPERIENCE EVER. Was going from dark to light and my stylist told me she was going to "lighten" me. Not knowing she meant BLEACH, I agreed. She bleached my entire head (when a normal stylist would've probably just thrown some highlights in to lighten in). So my hair was bleach blonde, slightly orange. Then she darkened my roots and they turned bright orange. So I walked out of the salon with white hair and orange roots. It was horrendous. The worst part is, the stylist LOVED it and actually thought it looked good. She said she was surprised my hair didn't fall out as much as she thought it would (who says that to a client?!) I went to my normal stylist the very next day to get it fixed and everyone at the salon just laughed and asked if I had done it myself.
I never leave Yelp reviews but this was actually the worst experience I've ever had with my hair. The stylist just didn't listen at all to what I wanted, and the end result looked NOTHING like the picture I showed her. I said I didn't want it to be too drastic because i didn't want to shock people by going from dark to really light.. and she continued to bleach my whole head. Didn't make sense..