Over 30 minutes spent in the drive-thru! THIRTY MINUTES! I get it, things run out & need to be made, that stuff takes time but a simple "I'm sorry for the wait" would have made up for it but the employee didn't say anything but the total when I pulled up. When I asked "Do you have hot mustard?" He said "okay" shut the window and walked away. This isn't the first time it's happened. Common courtesy from the employee would have more than made up for the long wait.