Although I do not typically shop at Pottery Barn, I initially walked in to this store because the gorgeous spring-themed displays in the front window really caught my eye.
I had a good experience in this store, mainly checking out the new spring items and artificial succulents. The staff members were friendly and helpful. I was greeted by a staff member within a minute of entering the store. She was knowledgeable about products and promotions and told me about the sale that was going on. There was great merchandise, but I didn't end up buying anything because it was honestly a bit overpriced. Most of the items I was interested in could be purchased cheaper elsewhere at the same level of product quality. It was also a little too crowded in this store with lots of merchandise and displays everywhere, making it difficult to even walk through the store. One improvement that can definitely be made here is having more clear pathways for customers to easily navigate through the store.
Overall, this store offers high quality home decor items and great customer service. I would recommend this store if you're looking for some of the hottest trends in home decor and don't mind spending a little extra on it.