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  • The first time I took my dog here they did an amazing job and they groomed him perfectly to my specifications. It has been about a year since I have come back to this place but when I brought him back in today there were new people but they lady said she was from Beverly Hills and she was a professional and she could do everything I specified. I was charged $55 which was $10 extra for "matting" when my dog had one knot in his tail that I couldn't brush out. I was under the impression that my dog was going to be bathed and groomed and I was going to pick him up looking clean, smelling nice, and have the haircut I asked for. I have taken my dog to a lot of groomers and they have never once complained that he wouldn't sit still or they couldn't finish cutting him because of any issue. This lady was full of excuses and didn't even finish my dog or bathe him. I paid her $60 for a job I could have done myself. His cut is choppy and uneven, she messed up his ears, and didn't even get the knot out of his tail. I can tell my poor dog didn't have the best experience there either as he was not his usual happy self after getting groomed he seemed a bit scared and wanted to get out of there asap. I would highly recommend staying very far away from this place I hope they run out of business they are taking advantage of people and ripping customers off. I am hugely disappointed that I paid for a terrible and unprofessional job that was not done correctly. I wish I could get a full refund from this place. DO NOT TAKE YOUR DOG HERE!
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