I don't get it. This was my first time trying Chipotle after hearing about them for years....the wait was very long, ordering was very slow & they seemed to be fixing other orders in between the three items I ordered. Had to wait several minutes for the cashier to come to the register. Not sure how hot the food was or if it ever was because after the wait to have it assembled, paid for & driving a short distance home, it was completely cold. Didn't care for any of it really....I don't understand their popularity or what all the hype is about.