Ambiance is all this place has going for them.... Everyone below who rated this under 4 stars pretty much summed it up. I took my mom here for her birthday a while back. Service is slow and food disappoints. I didn't get "fully authentic Cuban food" when eating at this place. As for the chips - try harder. They tasted like chips you can buy from the store. The best chips I've ever had are freshly made in house @ Valdez on King St. W. If you want to try Cuban - don't bother wasting your time here. Head to Mambo Lounge on the Danforth - you won't be disappointed.