I usually go to the location at Chandler Festival because I hate going into the mall. I had just gotten a new phone from the Chandler Festival location earlier in the day and it was having some issues. They were closed. Called customer service and got India and the guy couldn't even speak English. I called this location and came in 10 min before closing. Amanda (?) was very helpful and fixed my phone in about 30 seconds. She also asked us where we parked and let us go out the employee entrance so we wouldn't have to walk all the way back through the mall and then through the dark parking lot at night. This entrance took me almost right to my car! Even though I am not a mall shopper, I do recommend this location and their great customer service.