Never really had a problem with Time Warner/Spectrum when we established service. We called to get connected, we paid the bill, and when we turned on the TV or computer it was all signals all the time. Yea! - except there was mostly nothing worth watching on the internet or cable.
When we moved and had to disconnect it got a little more difficult: I was informed I would be billed until all the stuff was delivered to their office which wasn't really a big deal but they know when the equipment is disconnected and no matter how this goes I pay for at least one day I'm not watching the interweb (actually three.)
Here's where it gets a little confusing: I was not informed about needing to get my modem reset before canceling because they won't do it after because my satisfaction isn't their problem when I'm no longer a customer. So, as long as I am a customer they'll be happy to disable my modem? And when I discontinue service they won't undo the thing they did that makes my modem useless... how is this not criminal damage to property?! or at least some sort of petty vandalism?
I'm gonna feel a little stupid if I have to come back and upgrade my review because the new place is worse but them's the breaks.