Considering we had made a last minute change to our last minute appointment, Luxor did their best to accommodate us accordingly! We had originally wanted two manicures but instead decided to do shellac manicures which would take up more time. The team did their best to ensure we were taken care of the best they could. All the way from reception to service I had a great experience.
There are a number of younger clients which my friend said may be from the high schools near by which were fairly rowdy, but the technicians were all extremely professional in managing each of their clients. They welcomed their clients friends to sit near them while they worked so they could continue their conversation.
I had Vivian do my shellac manicure and she checked in from beginning to end to ensure I had a good experience. She was very gentle and even found a way to save me some money! The colour I originally wanted would have cost me 3 dollars per nail additional due to its holographic procedure, so she went and looked for similar colours that would not cost extra. She explained that it also would not stick well to my natural nail compared to acrylic. I really appreciated the genuine and honest service from her.
The application of the shellac (I chose a sheer colour) required multiple coats but you would not think that were the case with the careful application from Vivian! My friend who came with me was absolutely wow'd by Vivian's work.
In the end she discussed after care with me and when she found out I do not usually do them she explained a safe method to remove the shellac to maintain the health of my nails.
I will definitely be returning to Luxor for my next important event where I need amazing nails and will definitely be asking for Vivian.
Thank you!