I'm with Lady L in terms of the poor customer service part. But it's hard to expect customer service from a bank, a place that u go to just to cash out money.
Couple days back, I deposited a check that was written to BofA bank, it was then told me to I'd only get 200$ - it's weird because I've deposited this check multiple times before and no one has ever told me until couple days ago.
Lastly, one of the tellers Ileana I think is her name, she does her job but every time I walk out after interacting with her, it brings my day down. Not the rudest or nicest, but definitely isn't the warmest.
Maybe I'll just go to Windmill now.