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| - The staff is very friendly and I like the quiet, convenient location. My favorite thing is probably the fitness center, it's small and sometimes warm, but there's usually a cardio machine available and they all have individual TVs. The pools are nice too and they have monthly community events. I've not been, but I appreciate that they're offered.
So, why the poor rating? Well, because you get what you pay for and as one of the cheapest places to rent in North Scottsdale, you don't get much.
This is my third edit of this review and I'm trying to make it as concise as possible. Basically, the maintenance sucks and the disappointing quality of my unit combined with the unresponsiveness of the service staff just adds frustration and takes away the ease that is supposed to come with renting.
I've submitted more work orders in ten months at Broadstone Ancala - including four AC issues - then I have at any of the other communities I've rented at combined. I've also had more work orders ignored than I've submitted at any other place I've lived. Some issues I've fixed myself and some I've decided weren't worth the hassle or having to bug management to get them done. Others I've submitted multiple times before having it handled.
After my first poor review on Yelp regarding my second AC issue, I got a response from the property manager and she offered a nice apology and a concession on my rent, but so much has gone wrong since then (including being charged that concession the next month) that that is a distant memory and I cannot wait to get out of here! Unfortunately they require two months notice, so I've still got some time (and more maintenance issues, no doubt) to suffer through.
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