Good price but the customer service is awful. You must be prepared to be on their schedule. They will sit with empty chairs and turn you away if you don't have an appointment. When you have an appointment, they make you wait.
There is one woman with a short asymmetrical haircut that is always miserable and really destroys the relaxing mood. I once had the wrong color painted on my nails and she proceeded to tell me "it happens" and asked if I wanted to change it. So all in all... not the best customer service which is a bummer because it's close to my home and clean but that's about all it has going.