| rev:text
| - 02/25/17, around 8:30 p.m.
Wow. First two times I was here - excellent food and service. Went through the drive-thru both times. I will say the last time I went they were out of potatoes and mashed potatoes....on a Saturday night? There are a considerable amount of grocery stores right in the area - get off your butts and go to the store? They're just starting out though, so gave them a pass and had the cole slaw instead (kind of bland, not a lot of dressing on it).
But this last time. Sigh. Placed my order - a single Carolina Pork Dinner with two sides of Mac & Cheese (one for me, one for the dogs for their dinner). :P I waited in line for 25 minutes, with three cars ahead of me. Watched the first two cars, and they had huge orders that they could have been told to pull around for. But no - we had to wait for that. Person in front of me, small order, in and out. My order, in and out. People behind me bailed because they were sick of waiting.
Got to the window, and the person there was soooooooo slow and not at all interested in moving people along through a drive-thru. I watched her fill my lemonade when I pulled up (what was she doing with her spare time until I pulled up - we've been waiting here 25 minutes!!). She sees me pull up, doesn't bother to take my money or give me my drink. Takes her time putting my meal into a bag and then opens the window. I give her my card, still no drink; yet I see it sitting right there. She gives me my card back and wanders off for a couple minutes. Finally comes back and hands me my drink (hello?) and then my meal. Really, really bad customer experience.
When I got my order home, two Mac & Cheese on the side - my pups were happy. I like their Mac & Cheese and it was good. Opened the main container - a very sad looking pile of meat (which I found out was laced with fat that was inedible), two cheese biscuits, and two Carolina sauces thrown in. No liner like there always is. This meal was NOT worth the $18.00+ that I was charged. I will try City BBQ instead.
Additional note: On the past visits, I've been given a receipt and have been encouraged to fill it out for a 'free appetizer'. Filled a previous one out, and now this one. No code for an app or any response via email. Yes, I've checked my Junk mail. Don't give people receipts and tell them they will get something for filling out a survey if you're not going to deliver.
Pretty much done with this business. :/ Sad, because they do have excellent BBQ. Their service and follow up via surveys is abysmal.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)