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  • Went to Starbucks to get a Trenta Black Ice Tea while I was placing my order I let the lady know (heather) I wanted extra water so it wasn't to strong. Pulled up to the window only to find a dark strong tea. I said can you please put more water with an attitude heather said "it is a black tea you know" and walked away. Heather came back with a tea that she didn't even add water to and I said I don't want the tea and I don't like your attitude she said "good for you bye". So my husband pulled forward and I went inside for the managers number the woman who working he purchase counter gave me a car and was very nice. Needless to say I notified corporate and will call the store manager tomorrow. Heather is very rude and needs to find a new job not in customer service!
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