I am currently working with them in a car accident case and words cannot express how amazing they have been already. I came to the office for my initial visit with my cranky and overtired 3-year-old, and everyone went out of their way to make sure he was distracted and happy. I am a firm believer in trusting your instincts and I had such a great vibe when I first talked with them. You can tell they truly care for their clients and you are not just a number to them. Joe and Shannon are very warm and welcoming. They want to ensure their clients are taken care of and will get the medical care they need. I was running into issues with protocols with auths/referrals with my health insurance, and then long appointment times, etc. The moment I decided to have Joe represent me, I was able to get an MRI a few days later, I got into a pain management specialist, and got the ball rolling with my care. It is very easy to get a hold of them when I need something. I am so appreciative of everything they have done thus far.