There was only one person working the day I visited (01/30/17). They politely said the wait would be fifteen minutes. The were four other customers in the lobby. After twenty minutes, the polite gentleman tended to me.
There was not a large selection of disposables and oils (vaping products). They had the capsules I was looking for, but at greatly inflated prices. Thank goodness for first timer discounts! (30%)
So, overall, not the best customer experience, save for the polite gentleman who was delightful! (Winston?)