I came in late afternoon and ordered a small chicken tenders (4 pieces, comes with fries) and a side of cheese sticks (5 pieces, comes with fries). There were no other customers at this time. The order takes 10-15 minutes, which means that the food was cooked on the spot. I was slightly peeved that the cashier/chef was busy talking on the phone while taking my order. This, however, will not factor into my evaluation.
The chicken tenders were slabs of chicken breast seasoned in a fashion similar to cajun. They also had sprinkles of white powder on them, which I suspect is MSG. The tenders were anything but tender; they were dry and disappointing. I have had better chicken tenders from cafeterias. The cheese sticks also did not meet expectations. They didn't come with marinara sauce, and frankly, Arby's has much better cheese sticks.
The only redeeming quality of this establishment are it's fries. They are thick cut, and a superior version of Burger King's.