Kenneth at the passport desk is probably the BEST postal worker that I have ever dealt with and that is saying a lot when it comes to government offices.
Make an appointment, have Ken take your picture and bring in your old passport with you required documents along with a debit card for payment.
Kenneth was friendly, fast and efficient.
YES, I am describing someone that works at the post office. My renewal was done in less than 10 minutes total!
Where am I travelling to?
Nowhere.