If this place can get this many 5 star reviews, there must be some real horror stories out there. The team seem to be collaborating to make life difficult for new parents. No organization, little care and no compassion.
Again, I have to really sympathise with the experiences the 5 star reviews must have tolerated before finding Pediatrix because our many visits before finding a much more professional team were always difficult and often disturbing. Their record keeping system seems to be bordering on felony fraud it was so inaccurate.
If you like being on hold and then disconnected, only to be given incorrect information when you do get through, this is the practice for you.