Anything but classy! Called for a cab from Shadyside and was told one was on its way. 45 minutes into waiting after constant debates with myself over patience, I called to check the status of my car and was told by the dispatcher they would call when they arrive. I asked for an ETA to which her reply was, "I don't know, whenever a car ends up in your area." As a dispatcher isn't it your job to dispatch cars? The kicker is they never called!! Really horrible customer service. I had called another service and they at least had business sense enough to apologize and say they didn't have cars available until a few hours from when I needed one. On a whim I decided to see if my Uber app worked in Pittsburgh, and lo and behold car was there in 15 mins. Pittsburghers rejoice Uber will spare you from horrible cab services like "classy" cab..