So far I bought 2 cars from this Toyota location. Both times I've had a fairly pleasant experience but I love the service department here. It might take a few hours for a standard oil change but I would like them to take their time do it right instead of say forgetting to put an oil cap back for which I will let that dealership remain nameless. It didn't happen to me but the person it did happen to -this wasn't the first time they messed up their car. If I was Mitsubishi I would be embarrassed and angry at the crap service they give over there. Anyways this place is breathe of fresh free popcorn and Starbucks coffee air and depending on the time of day doughnuts and hotdogs while you wait!
The first thing I was concerned about when purchasing a car was the care for it with Toyota care I didn't have to worry about my Jetson mobile for 2 years or 30,000 miles as far as paying for oil changes and all the things. Everyone is friendly and happy to help. I know they take good care of my car and give her a complimentary wash too!
I even came too early as far as mileage but not time (10,000 miles or like 5 months recommend? - since it had been 5 months I decided to just take it in since it had been awhile since my last service) for an oil change and they told me to wait another 5,000 miles since I can go about 10,000 before each one. I feel like with other smaller places they would of happily changed my oil without thinking about it. They did recommend and rotate my tires though. They were also happy to help with two parts that I thought may or may not have eventually went out -they replaced it no problem with the car warranty.
This place is great but I will I'm not a fan of the "sharks" as I call them out front waiting for people to come in to talk to them about buying a car. Standard car dealership tactics but it's a little intimidating for someone to walk up and there are about 5 dudes waiting to pounce. They don't bite though, not too hard I guess.
I love the Toyota brand and if I do get another car I will definitely get it from here.