The baristas here are always friendly, the pastries are tasty, and the coffee is some of my favorite in the valley. Their drinks tend to lean on the sweeter side, but it seems like most people like it that way. If I'm feelin' sweet I do a chai toddy, but normally I just do a black toddy and it's super smooth and chocolaty. I've never had anything I've disliked here!
It's definitely quieter than your average Starbucks--they don't play music--but it works well to tune out the world when I need to write instead of battling the ambient music. Wifi used to go down on occasion, but I haven't had any issues with it in the past few months. If you're in the Tempe area it's one of the spots I'd definitely recommend.