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  • The food was very good but the service wasn't. Our server was reasonably pleasant, but she just didn't come around very often. Our food arrived about two minutes after our salads (brought by a runner, not our server), which is a huge pet peeve of my wife and me. The runner told us she could put the food under the heat lamp if we wanted (we declined, because we weren't at McDonald's). She said she would inform the manager of our dissatisfaction with the timing. If she did, he didn't care, because he never came by. I had the Buntwood Burger, which was very good--excellent if served right from the kitchen, and my wife had the salmon, which she liked very much. She decided to eat her entree when it came and revisited her salad later on. I probably should have done the same, because my burger was quite cold by the time I could eat it, and the egg yolk pooled under the bun and made it very soggy and messy. I guess I'm a traditionalist, though, and want to finish my salad first. It is likely we will return to the Burntwood again in due time, as the atmosphere is pleasing and the food was good. There were plenty of other options on the menu to try next time. I just hope our service is better when we decide to try again.
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