I have a love hate relationship with Napoli's. When I've got a hankering for wings or chicken fingers, they can't be beat. They're Garlic balls are also fantastic, cheap, and filling! They've also got a great response time for delivery. However, that's where the love portion dies.
Working across the street at a busy call center means that any day of the weeks has four or five people ordering. They've got this giant pizza that is popular with pot lucks. However, I can say I've never seen a greasier pizza in my entire life. Bring a roll of paper towels so you can get it all off. Same goes with the Calzones.
Their delivery guys are also super rude. I got some food from them the other day and I wanted to smack the dude who delivered. Asked me to sign the receipt and when I asked if he had a pen, all he said was, "No," and then gave me a look full of sullen attitude. They're always like that. They may be hot, but it doesn't mean they get to be dicks.