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| - Where to begin...I am first courteously seated by the host (props to the host). Once seated, we then wait for our waiter to arrive. Not knowing who it is yet a person walks by and says, "whatcha you want to drink?". Um...yeah hi, how are you or how about a hey I'm going to be your waiter. Anyways... just thought he was super busy which is ok. Once he's back with our drinks he takes our orders. We both order the same meal, steak and shrimp with broccoli. My girlfriend asked to substitute the broccoli with mushrooms and add grilled onions. I want to add more shrimp to my order. Our meals arrive, mine looked fine but hers had two orders of mashed potatoes, mushrooms and onions. Looked strange at first but whatever we went with it, we were hungry.
Here is where it gets interesting. As my girlfriend was eating her mashed potatoes she feels a chewy piece in her mouth. She takes it out and it looks like a piece of toilet paper or some kind of white paper. (We had brown paper napkins only, not a single white napkin or paper on the table.) The bad part is, this was one of her last bites and didn't think of returning the food at that point. So, to not make scene we just inform our waiter about the piece of paper and advice him to let the cooks know to be more careful. He grabs our plates, grins and doesn't say a word....ok. He then comes back and sets the check on the table and again walks away. It gets worse, we notice all of substitutes were charged as well. Did he not understand what a substitute is? We ate it so whatever, we were over it and just wanted to leave. I would rate the food a 5 star for taste minus the paper in my food but 0 stars for service.
Hint to the waiter:
Next time attempt to act like you care. A simple, Im sorry let me see what I can do, goes a long way. I wasn't expecting a free meal but it would have been nice to least offer another side to make up for the contaminated mashed potatoes. Also, we were really nice about he whole thing, next time you may not get people like us.
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