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  • I should have known not to stop here based on their star rating. Most Starbucks are awesome and have 5 stars. However, I can see why this location does not. I came in today with a coupon from Amazon Prime for a free coffee and they didn't know how to redeem it with the code given on the coupon. The cashier at the time (at 11:20) was super nice and tried putting it in several times, then had to get her manager because it wasn't working. The manager a young woman (just to be specific in case there's a male manager there too) comes over and says "I've never seen that kind of coupon before, just try putting it in and see if it works". The cashier tells her manager, she did try several times and that's why she was asking her. The manager says, "well if it doesn't work we can't redeem it". At no time does she apologize to me or even attempt to put it in herself or do what managers do and find a solution to the issue. This coupon was on cardstock, said it was from Amazon, had an expiration date , and obviously ripped from something, so it wasn't like I could have made this myself. Guys if you get this same coupon from Amazon Prime I'm the mail or any others for that matter, just know not to go to this location. They won't help you redeem it.
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