Zero star review!!!
Product: The color on the business cards is horrible. I requested for re-print and the second shipment turned out the same. Color is grainy and not consistent in every single card. Our business card does not have any special graphic on it. We even chose one of their template available on website.
Customer service: after I wrote my first email regarding this issue to customer service, someone replied on the next day and asked for picture as proof. I emailed them several pictures the next day but no one responded for over a week. I had to call them to follow up and waited a long time. I specifically asked the representative if we can get refund if the second try turns out the same and he said it's case-by-case which I think that is irresponsible if they cannot do a good job on printing (why case-by-case?).
I do not recommend this company to anyone.