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| - The drinks and desserts are good. A++ for my drink - the greener inner, which was switched to spinach (alternative to the celery that was unavailable), apple, lemon and cucumber. The service however, is terrible.
The person working was on the phone when I got there so I was waiting to place an order for what seemed like 5 minutes, but, probably was less than that. I asked her what the desserts are, as there were no labels. Understandably menu items may change daily. She conveyed to me what was in the desserts with little excitement & enthusiasm.
I get it, not all days are good days when one works in the Hospitality Industry, I've been there, but it's disappointing to not receive the service one expects, complimentary to that of the ethos of the establishment. This is why expectations, need not exist in the first place.
The phone rang again, she picked it up, it wasn't after a few minutes she proceeded to process my transaction, while still on the phone. This time she had the courtesy to answer the phone because it was ringing like mad, and listening to that incessant ringing when trying to place an order... nothing short of annoying. She actually washed her hands with the intention of touching the veggies and fruits that went into my drink, only to pick up the phone after washing her hands, witnessing this all well, the lack of sanitary practices is enough to turn me away. Regardless, I paid and had been waiting I wasn't going to leave. Not to mention there may be far worse things that happen behind closed doors, or in kitchens that the customer do not see.
She finally finished my drink only to have the phone ring a third time. YES, she answered it. Again, good food/drink, very, very poor service. Especially when I am the only customer. Would I return? Not a chance!
I understand that this might be a place that thrives on catering clientele, yet to have such an awful experience well, that's enough to not go back and to write about it on yelp.
Its also, places like these that has me thinking and agreeing with those that say the service today has declined tremendously (ha, I am even one of those people)... some people in the hospitality and service field lack apathy and they simply do not care... and that is really unfortunate, considering they're working in/with/for the public
Also, the drink I had, had quite a bit of foam, so it wasn't even a full cup of juice of what sized I paid for and at $7.50 plus tax, kinda unacceptable.
It seems like you have to say, "hold the foam" on drink orders that may produce such an output!
if you decide to venture here, good luck!
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