Alright, I'm gonna start with the food. It's good. Not bad. Decent. I probably would eat here again if they delivered to where I live but dining in, no. I will go elsewhere. The customer service is almost comical. These people honestly could care less. Granted they're all real young so I probably didn't give a "care" when I was their age but all of them? Where's the adult here? I ordered my food, they made it promptly. There are 9 people behind the counter that I was able to count. 2 people, myself included, eating. All of them are just kicking back chatting loudly about what song to play next. Cool. I didn't get a napkin with my food so I get up and stand there and wait to catch attention of one of them. Finally someone looks at me and I say where can I get a napkin? 2 of them continuing leaning back on the counter and point to where the napkins are BEHIND the counter. Uh ok? So I reach over to get some. I sit back down and 2 are behind me huddled together talking about how the manager is and how he doesn't like one of them. I feel like I'm at high school all over again. I do not recommend dining in. If you live close enough and want a JJ sandwich, just call.