I was referred to Bonura and Sattler Auto Body by my mechanic after a fender bender. Called them up and talked to Bob, the owner. He was so nice on the phone. After describing the problem he said bring it in tomorrow morning and I'll do it for free. And as promised, he fixed my car and didn't charge me a cent. He and his staff were very polite, respectful and accommodating. You could tell that they cared about doing a good job. It was fun to talk to Bob. I will go there again for sure and will spread the word about how great an experience I had there.